The Operator is happy to welcome children on our tours. Children's prices are less than the full adult fare and apply to all travellers aged 0-15 years.

The Operator can provide an infant seat or a child booster seat for children 0-5 years old. Please note there is only a limited number available each day, so book early to avoid missing out! If you would like an infant or booster seat added to your booking, please send a request to The Operator and provide your child's age along with your confirmation number and booking details.

Please be aware that the vehicles do not have storage space for prams or strollers.

• The Operator reserves the right to refuse passage to those who insist on bringing items as described above or who cause unnecessary departure delays relating to this matter.

• It is essential that The Operator is aware of all guests travelling.

• All travelling persons must have a separate seat allocated for their use. Carrying an infant on one's lap or having them occupy space in the aisle is not permitted.

• Any party arriving with undisclosed infants will be required to pay a child's fare prior to boarding the touring vehicle. If there are no seats available for an undisclosed party to occupy, the entire travelling party may be denied the opportunity to travel and will forfeit their fares.

Due to the small size of the touring vehicles, there is no space to store luggage on board for the day tours. Therefore, it's recommended that you keep your luggage to a small day pack, as it will need to be carried on your lap or at your feet throughout the duration of the tour. Most accommodation venues in Melbourne provide a luggage storage facility. Please enquire at your hotel about storage options before the tour. 

Unfortunately, the Operator cannot reserve specific seats on the bus for guests as they operate on a first-in first-served basis. However, they are happy to make a note in your booking for the guide, who will do their best to accommodate your request on the day. If you would like to guarantee a seat at the front of the bus, you could meet the bus at one of the earliest pickup points for the day, giving you the first choice of available seats.

The Wilsons Promontory Tour is a nature-based walking tour. The Operator recommends a medium level of fitness, appropriate footwear & clothing for walking, snacks and a water bottle.